New Choices Treatment Centers

New Choices Treatment Centers operates a residential addiction treatment program with a structured approach to both the treatment period and the transition out of it. The program places particular emphasis on continuing care planning, meaning discharge planning begins before the residential stay ends rather than at the point of exit. That approach reduces the gap between inpatient treatment and the next level of care, which is one of the highest-risk periods in early recovery.

Individual counseling, group therapy, and case management are core components of the residential program. The case management element addresses the practical circumstances surrounding treatment, including coordination with family, follow-up care arrangements, and, where applicable, documentation that may be needed for employment or military leave.

The residential structure provides 24-hour clinical supervision and peer support throughout the treatment stay, which is appropriate for individuals who require a stable, controlled environment to begin addressing substance use without the pressures and triggers of their home environment.

New Choices Treatment Centers is located near Eisenhauer Road in the northeast San Antonio area. Eisenhauer Road sits north of Loop 410 in the northeast quadrant of the city, within easy reach of Randolph AFB in Universal City and the surrounding communities of Converse and Schertz.

For service members stationed at Randolph and veterans living in northeast Bexar County, the Eisenhauer corridor provides a treatment option that does not require crossing the metro. The northeast area is connected to central San Antonio via I-35 south and to the rest of the metro via Loop 410, making it reasonably accessible for family members visiting from other parts of the city.

The northeast location also means individuals completing treatment at New Choices are well positioned to access outpatient and continuing care resources in the northeast corridor as they transition out of residential care, rather than having to establish with providers in an unfamiliar part of the city.

Before taking any further steps with New Choices Treatment Centers, confirm the following directly with their admissions team:

• What TRICARE plans do you currently accept, and are you in the TriWest network?
• Can you initiate a benefits verification with my plan before I commit to admission?
• What does prior authorization look like for residential care with my TRICARE plan?
• What is the typical length of stay in the residential program?
• How does continuing care planning work, and at what point in treatment does it begin?
• Do you have experience working with veterans or active-duty service members?
• Can case management help coordinate FMLA, military leave, or other administrative paperwork?
• What outpatient or step-down options are available after residential treatment, either within the program or nearby?

Understanding the full continuum from admission through discharge and aftercare helps you assess whether the program fits your situation and your timeline.