Contact

Get in touch

We read every message. Whether you have a question, found something that needs correcting, or want to suggest a resource, use the form and we will get back to you.

General question

Something on a page is unclear, or you want to understand a topic we have not covered yet.

Correction or update

You have spotted something that looks inaccurate or out of date. Please include the page URL and the specific claim so we can investigate quickly.

Resource suggestion

You know of a local veteran support service, a San Antonio provider, or a useful official reference worth including.

Partnership or media inquiry

Treatment center inquiries, press questions, or other professional outreach. Please be specific about what you are looking for.

What Recoverion cannot help with

  • Individual coverage decisions. We cannot confirm whether a specific plan covers a specific facility or service
  • Medical advice, diagnosis, or treatment recommendations for any individual
  • Legal advice about military or benefits law
  • Admission referrals or placement at any treatment center

For those questions, go directly to the official source:

Send us a message

We aim to respond within two business days. No name required if you prefer to stay anonymous.

Your message is used only to respond to your inquiry. We do not share your details with any third party.

Message received

We will get back to you within two business days if you left an email address.

Common questions

What people usually ask before reaching out

How quickly will you respond?

We aim to respond within two business days. If you left an email address, you will hear back directly. Messages sent without an email are read but cannot be replied to. There is no phone line, all contact goes through the form.

Can Recoverion help me find a treatment program or verify my coverage?

Recoverion is an independent navigation resource. If you fill out our form, we will help you find addiction treatment centers in San Antonio that fit your coverage and situation. We do not place anyone in treatment directly. No fees, no obligation.

I found something on the site that looks wrong. What should I do?

Use the form and select "Correction or update." Include the page URL and the specific claim so we can check it against the official source quickly. We take accuracy seriously, if something is wrong, we want to know and fix it. Pages are reviewed against TRICARE.mil, VA.gov, and Texas DSHS, and we update content when guidance changes.

I run a treatment center. How do I get listed or become a partner?

Use the form and select "Partnership or media inquiry." Be specific about what you are looking for and include your center's name, Texas DSHS license number, and TRICARE network status. Recoverion lists one certified featured partner on a flat monthly basis, there are no per-lead or per-admission arrangements. We review all inquiries and respond to those that are a fit.

Is this confidential? Will anything be shared?

Your message is used only to respond to your inquiry. We do not share your details with treatment centers, insurers, or any third party. You do not need to leave your name or email if you prefer to stay anonymous, though without an email address we cannot reply. See our Privacy Policy for full details.

Useful starting points

Find what you need before you write

Most questions are answered in the guides. If you cannot find what you are looking for after checking these, the form is the right next step.

TRICARE Coverage Checker
Understand what your plan likely covers before calling a center.
How to Appeal a TRICARE Denial
Step-by-step appeal process with deadlines explained plainly.
Prior Authorization Guide
What to expect, typical timelines, and what to ask your plan.
VA Benefits for Substance Use
How VA benefits cover treatment in Texas, in plain English.
San Antonio Treatment Centers
A neutral directory of licensed centers in the Bexar County area.
Insurance & Treatment Glossary
Plain-English definitions for TRICARE, VA, and treatment terms.

If you need someone right now

If you or someone you know is in crisis, please reach out for immediate support. Recoverion is an educational resource, not a crisis service.

Dial 988, then 1
Veterans Crisis Line · 24/7 · Free & confidential

Free, independent help

Need help finding the right program?

Tell us about your situation and we will help you find an addiction treatment center in San Antonio that fits your coverage. No fees, no obligation.

Get help finding a program →